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Privacy Policy (herein after referred to as the ‘website’) operated by Alkem Healthcare, a division of Alkem Laboratories Limited (herein after referred to as AL) has created this policy with a view to demonstrate to the users of its website AL’s commitment to privacy of individuals visiting the website.


It is important for you to understand what information AL collects about you during your visit and what we do with that information. This Privacy Policy applies only to all that information which is collected on the website and not to information that is collected by AL through any other means. Your visit to is subject to this Privacy Policy and the terms of use. We do not collect personally identifiable information about you, except when you provide it to us. For example, if you submit a question to us, you may be asked to provide certain information such as your name, contact number, gender, age, email address, mailing address or information of such like nature etc. When you submit your personally identifiable information through, you are giving your unconditional consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information. We will not sell your personally identifiable information to third parties without your consent, except as otherwise disclosed in this Privacy Policy. Except as otherwise disclosed in this Privacy Policy, we will use the information you provide us only for the purpose of responding to your inquiry or in connection with the query for which you provided such information. We may forward your contact information and inquiry to our business partners, sellers of our product that we feel can best address your inquiry or provide you with the requested service. We may also use the information you provide in aggregate form for internal business purposes, such as generating statistics and developing marketing strategies for our organization. We may retain other companies and individuals to perform functions on our behalf and share your information with them. In addition, we may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable laws, regulations, legal proceedings or government agency requests.


We do not want you to receive unwanted email from us. If you sign-up to our email newsletters, we try to make it easy to opt-out of any service you have asked to receive. Email addresses are collected via the website. Users have to physically opt-in to receive the newsletter and a verification email is sent. is clearly and conspicuously named at the point of collection. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter. Alternatively, please visit the Newsletter unsubscribe page to be removed from future communications.


We employ commercially reasonable security methods to prevent unauthorized access to the website, to maintain data accuracy and to ensure the correct use of the information we hold. The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during registration and once we receive it. The method of transmission over the Internet and/or method of electronic storage are however not fully secure. Therefore, though we endeavor to use commercially acceptable means to protect your personal information, we cannot guarantee its security. Tracking technologies are set up via the newsletter to monitor open and check performance.


Cookies are only used once a user enters the website in order to identify, distinguish and count the exclusive users visiting our website. It is not uncommon for websites to use cookies to enhance identification of their users. You can determine if and how a cookie will be accepted by configuring the browser which is installed in your computer you are using to access various websites. If you choose, you can change those configurations. By setting your preferences in the browser, you can accept all cookies or you can choose to be notified when a cookie is sent or you can choose to reject all cookies. If you reject all cookies by choosing the cookie-disabling function in your browser, you may be required to re-enter information on the Sites more often and certain features of the Sites may be unavailable.


AL reserves its rights to modify and/or change this policy. Any changes to this policy will be communicated by us posting an amended and restated privacy policy on the website. Once posted on the website, the new Privacy Policy will be effective immediately. You agree that any information we hold about you (as described in this Privacy Policy and whether or not collected prior to or after the new Privacy Policy became effective) will be governed by the latest version of the Privacy Policy.


We have taken every possible measures to ensure that your visit to is unhindered. Should you experience any difficulties, do share your concerns with us by following the link feedback or writing to us on our e-mail: